Parachute Health Application

Thanks for showing interest in a position with Parachute Health! Please complete this application and we'll introduce you and your qualifications. We can’t wait to connect you!

COMPANY WEBSITE: https://www.parachutehealth.com

COMPANY DESCRIPTION
Parachute Health is modernizing healthcare through digital connectivity and arming providers with the tools to improve patient outcomes. We’ve built a delightfully simple platform for ordering medical equipment and supplies, leading to fewer hassles for providers and insurers, all to enhance patient care.

OPPORTUNITIES @ Parachute Health

Industries: Healthcare, Human Services, Pharma

Functions: Client Services & Relationship Management

Full-Time Positions (Recent Grads):

Career Development Program (Remote)

READ ME!

To learn more about the requirements for each of these opportunities, please select a position from the dropdown list below. As resumes are reviewed in real time, it's in your best interest to apply as soon as possible to benefit from our internal advocates and, if desired, our resume review. Please review the final HIVE Hacks HERE, to ensure your resume is as perfect as possible prior to submitting your application.

Which opportunity are you interested in? *

Career Development Program

As resumes are reviewed in real time, it's in your best interest to apply as soon as possible to benefit from our internal advocates and, if desired, our resume review.

Functions: Client & Relationship Management

Paid/Unpaid: Paid

Location: Remote

Full/Part-Time: Full-Time Program

POSITION DESCRIPTION

Parachute Health’s career development program (which we call Patient Advocacy) provides an introduction to how technology can improve the lives of both caregivers and patients. Through technology tooling, systems, and modern communication, you will support and gain direct exposure to major healthcare delivery partners like health systems, insurance plans, and national providers of care, and make their day easier. You will begin your Parachute journey as part of our Customer Experience team, providing outstanding support to our users. Throughout your first six months, you will work across all departments, before becoming eligible to bring your newfound knowledge and experience to other areas of the organization through internal transfer or promotion. Graduates of the program have gone on to roles in Product Management, Operations, Sales, and more.

RESPONSIBILITIES

Engage new Parachute users through live chat, email, and occasionally phone with the goal of establishing a relationship and ensuring they feel welcome and comfortable with the platform, and know where to go when they have questions.
Provide excellent ongoing service through empathy, active listening skills, scrappy resourcefulness, and a desire to ensure the best possible outcome for all patients.
Help keep the platform running smoothly by quickly attending to technical operations tasks.
Understand who our users and customers are and how Parachute best fits into and streamlines their workflow.
Work with patient health information and treat it sensitively according to HIPAA guidelines.
Build and refine processes that scale with rapid growth.
Report to the Patient Advocacy Manager.

QUALIFICATIONS

A strong understanding of excellent service standards
Patient, personable, and kind -- in person, in writing, and on the phone if necessary
Experience in customer experience or support within the early-stage startup world or technology retail
Enthusiastic about using technology to better patient outcomes
Desire to work in a startup environment with a proactive and hungry mindset, and able to pivot quickly based on company needs
An intellectual curiosity to explore the various areas of a tech startup changing the healthcare landscape

Your Info

What is your first name? *

What is your last name? *

What is your university email address? *

Please confirm you understand that the resume you are uploading is the PDF document that is generated at the conclusion of the HIVE 5 Process, and that you have downloaded it from the platform. *

Yes, I understand that the resume I will submit was generated from the HIVE platform

Please confirm that you have reviewed the resources we've made available specific to enhanced resume development, and that you've also reviewed our final HIVE Hacks checklist HERE. This will ensure that your resume is as perfect as possible, and if you do select a resume review that this will be a much more expedited process. *

Yes, I've reviewed Level 1's (Be Yourself)’s resources section that provides tips to improve the content of my resume, as well as the above HIVE Hacks checklist. I have also double checked to ensure that in the Leadership and Other Activities section of my resume, the dates of my experiences are on the same line as the city/state. *If not, please go back into your resume build and shorten your experience title and/or organization.

Please upload your HIVE resume. *A HIVE RESUME IS REQUIRED. Non-HIVE resumes will not be considered. *

Please indicate if you want a member of the HIVE DIVERSITY leadership team to personally review your resume prior to submission. *

Yes, I want a member of HIVE DIVERSITY to personally review my resume, and I understand that the form will not be completed until they've done so.

No, my HIVE resume is complete and ready for submission.

* Please note if you choose to have your resume reviewed by a member of HIVE DIVERSITY, you must submit your application at least 72 hours prior to the deadline. You may request a resume review session only once during the application process, so be sure to be as thorough as possible prior to submission.

Please confirm that under “College (optional)” in the “Major Information” section of the HIVE platform, you entered your secondary college only if applicable, and you DID NOT enter your main university/college, as this will result in the school showing up twice on your resume. For instance, if your resume has “HIVE University | HIVE University” in the Education section, you need to remove “HIVE University” from the “College (optional)” input in the “Major Information” section of the HIVE platform. *

I confirm that under “College (optional)” in the “Major Information” section of the HIVE platform, I entered my secondary college only if applicable, and I DID NOT enter my main university/college, as this will result in the school showing up twice on my resume. For instance, if your resume has “HIVE University | HIVE University” in the Education section, you need to remove “HIVE University” from the “College (optional)” input in the “Major Information” section of the HIVE platform.

Are you legally authorized to work in the United States? *

Yes

No

Will you now or in the future require sponsorship for employment? *

Yes

No

What is your GPA? This will only be shared with an employer if you've added it to your resume. *

Buzzwords & Resume Submission

As you'll recall from Level 4 of the HIVE 5 Process (Be Prepared), Buzzwords are bullet points that represent specific connectivity between your skills and interests to industries, positions and companies of interest. The bullet points connected to the industry and position should always live on your resume you plan to submit.

Buzzwords Instructions for This Application:

*You should include at least 4 bullet points from your resume that connect your skills and/or interests to this application's industry and position. Copy and paste them directly from your resume. Review your current resume's bullets and revise them with keywords and content specific to this application. You'll be able to revise them again for future applications.

Buzzword Bullet Point # 1 *

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Buzzword Bullet Point # 2 *

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Buzzword Bullet Point #3 *

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Buzzword Bullet Point #4 *

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Buzzword Bullet Point #5 (Optional)

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Buzzword Bullet Point 6 (Optional)

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Buzzword Bullet Point 7 (Optional)

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Buzzword Bullet Point 8 (Optional)

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Why Parachute Health? *

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This application also requires you to apply via a link from the employer that will be sent to you once you complete your submission via this form. Please check here to acknowledge that once you apply online you also need to send an email to b@hellohive.com notifying us that the application is completed there as well. *

Yes

If on the HIVE DIVERSITY platform you chose to share your diversities, please select which diversities below to share in your application for this opportunity:

If you selected to share your Race/Ethnicity and would like to share additional details, please do so below:

If you selected to share your Religious/Political Beliefs and would like to share additional details, please do so below:

If you selected to share your Geographic representation and would like to share additional details, please do so below:

If you selected to share your Gender and would like to share additional details, please do so below:

If you selected to share your Sexual Orientation and would like to share additional details, please do so below:

If you selected to share your Nationality and would like to share additional details, please do so below:

If you selected to share your Education and would like to share additional details, please do so below:

If you selected to share your Socioeconomic Background and would like to share additional details, please do so below:

If you selected to share that you're a 1st Generation Student and would like to share additional details, please do so below:

If you selected to share your Neurodiversity and would like to share additional details, please do so below:

If you selected to share your identity as an Ally to diversity and inclusion, and would like to share additional details, please do so below: