Please submit this form only if you agree to our policies below:
Weather Policy: We can play in periodic light rain or snow. Anything heavier will require taking a break while it passes or rescheduling of your party. Most of the days with rain in the forecast are actually playable. The temperature must be above 34 degrees for the equipment to be operational, and the wind can not be blowing more then 35 MPH.This decision can be made up to two hours before we begin driving to your location. Once we begin driving to your party site we will be beyond rescheduling. If rescheduling is required due to weather but it is impossible to find an agreeable time slot, you may cancel your party and be refunded any deposit paid.
Refund Policy: 10 days notice is required to receive a refund of deposit on cancellations for reasons other than weather. There is no fee for rescheduling. If a refund is applicable, it will be issued within 7 days of the notice of cancellation, by the method that it was submitted.
Light & Music: Adequate lighting is required for safety at the discretion of the Game Master (Darker is NOT Better). NO loud music. Players must be able to hear the sound effects of the laser tag units to enjoy the game, and the Game Master and players must be able to communicate. The sound effects of the units is enough for ambiance, no music is required. Strobe lights are not permitted due to the blinding effect.
Unloading & Parking: We need to unload our equipment as close as possible to the battlefield location. Stairs and elevators should be avoided. We also need to park as close as possible to the battlefield location. Providing a parking location is the responsibility of the customer. Failure to provide proper unloading and parking locations could delay the start of the laser tag and reduce the amount of playing time.
Public Park Policy: Use of public property without permission is at the risk of the customer. We cannot waive or reduce our fees if the laser tag is stopped for this reason. We encourage you to get permission if using public property before booking your event.
Returned Check Fee & Collection: We charge a $30 returned check fee if your check is returned to us unpaid by your bank. We will allow you 7 days to make payment through PayPal before beginning collection methods.