IMPORTANT NOTICE

All payments for AFD services must be made online through the Austin Build + Connect (AB+C) citizen portal. If you do not have an active AB+C account, please create an Austin Build + Connect account before proceeding with this request.

You will need your Austin Build + Connect ID number to complete this form. To locate the AB+C ID number, sign in to your account at https://abc.austintexas.gov/citizenportal/app/login and go to My Profile.

Requestor Information

Requesting Company *

First Name *

Last Name *

Email Address *

Phone Number *

Explanation of Fees and Processes

Report On File Fee = $67

Hydrant Flow Test Fee = $433

Hydrant Flow Re-Test Fee = $433

If you do not enter specific hydrant numbers, Hydrant flow test data on file will be sent if there is an existing Hydrant Flow Test Report available with a test date within 1 year of the request date and the tested hydrants are within 3 blocks of the project address.

If specific hydrants are requested, an on file report will be provided for only the specific hydrants entered. If there is not a report on file for the hydrants requested, a new Hydrant Flow Test will be performed and the $433 fee will be assessed for the new test.

If you are not satisfied with the on file report and need a new hydrant flow test conducted, you are required to submit a new request form and select the option "Request NEW hydrant flow test" on the subsequent form. You will be responsible for the $67 fee for the on file report as well as the $433 fee for the new test for the second request.

When requesting tests on multiple hydrants in a given area, a request form must be submitted for each set of hydrants to be tested, a set being one residual hydrant and one flow hydrant. You may not submit more than two hydrants (one residual and one flow) per request form.

Please add the e-mail address noreply@fs25.formsite.com to your list of contact e-mails, otherwise your completed test results may go to SPAM.

I acknowledge that I have read the above explanation of fees and processes.

Type of Test Selection

Select one of the following options: *

Check for report on file. If no data on file, PROCEED with requested test.

Request NEW hydrant flow test.

Request report ON FILE ONLY. DO NOT perform test.

Residual/Test Hydrant

Flow Hydrant

Hydrant # Unknown

If "Hydrant # unkown/No preferred hydrants" is selected, you will receive results for the nearest usable hydrants to the project address.

* A fee of $67 will be assessed if a Hydrant Flow Test Report on file is sent.

*If you are not satisfied with the on file report and need a new hydrant flow test conducted, you are required to submit a new request form and select the option "Request NEW hydrant flow test" on the subsequent form. You will be responsible for the $67 fee for the on file report as well as the $433 fee for the new test for the second request.

Select this option ONLY if your re-test request meets all of the following criteria:

Reults of the previous hydrant flow test were impacted by variables controlled by Austin Water Utility and do not accurately represent the typical pressures of the tested hydrants.
You have received confirmation from an AWU representative that factors contributing to the reduced flow have been addressed and subsequent tests should produce results that more accurately represent the typical flow.
The previous hydrant flow test was performed within 3 months of this request.
A re-test has not already been done for this project address since the previous test date.